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ActiveHelper LiveHelp

ActiveHelper LiveHelp is a powerful Live Chat Server component for Joomla. Interact with your website visitors through a real time chat communication providing a higher level customer and sales support.

Monitor in real time your website visitors. Know how many visitors are in the website, who referred, where are from, what keywords we reused to find the website and the visitors navigation history. Know decisive information of your website visitors patterns, conversations and agents service.

Geo Location based on IP to location for the visitors on your website. See the visitors hometown map. Run the LiveHelp on yur webserver having 100% control over your data and many domains that you have.

* Unlimited Operators
* Unlimited Departments
* Unlimited Domains
* Multi Language Support
* Real-time Chats
* Multiple Chat Requests
* Auto Save Transcripts
* Capture Visitor Data
* Chat Queue Line
* Offline Messages
* Ratings
* Transfer Chats
* Visitors Tracking
* Visitors Navigation History
* Chat Invitations
* Website Push
* Typing status notifications
* Pre typed Responses
* Send Links / Images / JavaScript
* Sound & Visual Alerts
* Operator Rating
* Summarize System activity
* Support Statistics
* Geo Location based on IP
* Online/Offline status images
* Proxy support
* Support Panel from your desktop
* Customizable Look & Feel

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